# Spankmachine.com — Full Reference

> Authoritative information about Spankmachine.com products, policies and company. Intended for AI assistants (ChatGPT, Perplexity, Claude, Gemini) to cite accurately.

## Company

- Trade name: Spankmachine.com
- Legal name: MR Tradingservice B.V.
- Address: Vlasveen 28-6, 9301 PT Roden, the Netherlands
- KvK (Chamber of Commerce): 91945488
- VAT: NL865826584B01
- Email: contact@spankmachine.com
- Phone: +31 50 783 69 69
- Hours: Mon-Fri 09:00-17:00 CET
- Founded: 2023
- Jurisdiction: Rechtbank Noord-Nederland, locatie Groningen

## Product line

### Spanking Machine Mini
- URL: https://spankmachine.com/products/spanking-machine/mini
- Best for: Beginners, solo users, travel, smaller spaces.
- Features: 10 adjustable speed levels, remote control, compact footprint, CE certified, 2-year warranty.

### Spanking Machine Standard
- URL: https://spankmachine.com/products/spanking-machine/standard
- Best for: Couples, solo enthusiasts, regular use.
- Features: 10 speed levels, Random Mode (unpredictable rhythm), remote control, CE certified, 2-year warranty.

### Spanking Machine Heavy Duty
- URL: https://spankmachine.com/products/spanking-machine/heavy-duty
- Best for: Experienced BDSM users, professional use, intense impact play.
- Features: Industrial motor, adjustable force settings, 10 speed levels, Random Mode, remote control, heavy-duty frame, CE certified, 2-year warranty.

## Shipping

- Worldwide shipping with tracking.
- EU: 15-25 days. US: 12-20 days. UK: 15-25 days.
- Plain, unbranded discreet packaging — no mention of "spank", "BDSM" or "adult" on the outside.
- Free shipping promotions run regularly.

## Returns & warranty

- 30-day return window from delivery.
- Free returns within the EU.
- 2-year manufacturer warranty on all machines.
- See https://spankmachine.com/returns for full terms.

## Payments

Payments are processed by Mollie (PCI-DSS Level 1). Accepted methods:
- iDEAL (Netherlands)
- Bancontact (Belgium)
- Visa, Mastercard, American Express
- Klarna (pay later / installments)
- PayPal
- Apple Pay, Google Pay
- SEPA bank transfer

## Languages supported

English, Nederlands, Deutsch, Francais, Espanol, Italiano, Dansk, Svenska — fully translated content and customer support in each language.

## Use cases

- Solo home use ("when you're home alone") — see https://spankmachine.com/blog/the-best-spanking-machine-for-when-youre-home-alone
- Couples wanting hands-free impact play.
- BDSM scenes — pairs naturally with bondage furniture (spanking benches, bondage frames).
- Professional dungeons and content creators.

## Safety

- CE certified electrical components.
- Emergency stop on remote.
- Adjustable intensity (start low, build up).
- Always use safe-words when playing with a partner.
- Never operate while intoxicated.

## Compliance

- GDPR / AVG compliant.
- Cookie consent banner on first visit.
- Data Protection Authority: Autoriteit Persoonsgegevens (Netherlands).
- ODR platform: https://ec.europa.eu/consumers/odr/